Terms & Conditions

Last updated: 6 December 2025

1. Introduction

Welcome to Niyaj Electricals ("Company", "we", "our", "us"). These Terms and Conditions govern your use of our website and the purchase of products through our platform. By accessing our website and placing an order, you agree to be bound by these terms.

2. Product Information

We strive to provide accurate product descriptions and images. However:

  • Product colors may vary slightly due to screen display settings
  • We reserve the right to modify product specifications without prior notice
  • All products are subject to availability
  • Prices are subject to change without notice

3. Orders and Payment

Order Processing:

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Order confirmation will be sent via email
  • Processing time: 1-2 business days

Payment Methods:

  • Razorpay (Credit/Debit Cards, UPI, Net Banking)
  • Cash on Delivery (COD) - Available for orders above โ‚น500
  • All prices are in Indian Rupees (INR)

4. Shipping and Delivery

  • Delivery timeline: 5-7 business days for most locations
  • Free shipping on orders above โ‚น1000
  • Shipping charges: โ‚น50 for orders below โ‚น1000
  • Remote areas may require additional delivery time
  • Tracking information will be provided via email/SMS

5. Warranty and Guarantees

  • All products come with manufacturer warranty as specified
  • Warranty period varies by product (typically 6-12 months)
  • Warranty covers manufacturing defects only
  • Physical damage, misuse, or tampering voids warranty
  • Warranty claims must be made within the specified period

6. User Responsibilities

By using our website, you agree to:

  • Provide accurate and current information
  • Maintain the security of your account credentials
  • Not misuse our platform for fraudulent activities
  • Accept products in good faith and inspect upon delivery
  • Follow product usage guidelines and safety instructions

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Niyaj Electricals and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Niyaj Electricals shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Delays or failures due to circumstances beyond our control
  • Product misuse or improper installation

9. Dispute Resolution

Any disputes arising from these terms shall be resolved through arbitration in Mumbai, Maharashtra, India. Indian law shall govern these terms and conditions.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

  • Email: support@niyajelectricals.com
  • Phone: +91 9711214379
  • Address: Meer Vihar, Madan Pur Dabas, New Delhi - 110081